Fans12th top

Yes! We offer worldwide shipping to most countries. 🌍

All international orders are carefully packaged and sent through reliable international shipping partners. Delivery times may vary depending on your location. As soon as your order is on its way, you will receive an email with a tracking code so you can follow your package.

Please note that in some countries, additional customs fees or import taxes may apply; these are the responsibility of the buyer.

If you are unsure whether we deliver to your region, please contact our support team—we are happy to help!

When will I receive my order?

For your convenience, we offer two shipping options:

• 📦 Standard Shipping: 1-3 Processing Days + 10-25 Shipping Days
• ⚡ Express Shipping: 1-3 Processing Days + 5 -15 Shipping Days
  
  All orders are insured and include a tracking number, so you can follow your package every step of the way. After your order has been shipped, you will receive an email with the tracking details and photos of your package.

Once your order has been shipped, you’ll receive an email with shipping photos and a tracking code so you can follow your order every step of the way.

You can also visit our Track Your Order page and enter your tracking code to check real-time shipping updates and delivery status anytime.

If you don’t see the email in your inbox, please check your spam or promotions folder — sometimes it ends up there.

If you’re not completely satisfied with your purchase, we’re here to help! 💬

To request a refund:

1. Contact our customer service team at [service@fans12th.com] within 30 days of receiving your order.
   
2. Please include your order number, name, and reason for the refund (and photos if applicable).
   
3. Once your request is approved, we’ll guide you through the return process.
   

Refunds will be processed to your original payment method within a few business days after we receive and inspect the returned item.

💡 Note: Items must be unused, in original packaging, and in the same condition that you received them.